frequently asked questions

Store Policies

I chose USPS first class shipping and my package was lost/stolen/damaged!

USPS Ground shipping automatically provides $50 insurance on all purchases. If you have found your purchase to be lost or stolen immediately contact USPS and file a lost/stolen ticket.

Are the earring findings made of nickel?

No. All earring findings are hypoalergenic. made of brass and silver or gold plated.

Will my information be shared?

Your privacy and safety are our biggest concern. At no point is your personal information sold or shared to any outside company or organization whether online or via social media.

Do you process refunds or exchanges?

Refunds are processed once return items have been received. Return addressed mailers will not be provided and postage will not be compensated.

Exchanges will not be processed for damaged items.

What payment methods do you accept?

Shop Pay

Credit/Debit Cards

Paypal

How long will it take to receive my order?

Order processing takes five to seven days. Once the order has been fulfilled USPS first class shipping is estimated at three days. 

I love this earring but it is out of stock! When will you restock this item?

To keep the store fresh and ever changing we will not immediately restock items. It is our desire to have brand new inventory every quarter to keep your jewelry boxes overflowing with dope-ness. While popular earrings will evetually be restocked, there is no time-line on when.

I'd like to get my business logo made into earrings. Do you make custom?

To order a custom item please contact us via our contact page, email or Instagram DM and provide detailed information about your desired custom earrings. ie: size, color, picture etc.

I'd like to carry "The Bar" in my store. Do you do Wholesale or consignment?

Please use the contact form to inquire about wholesale pricing or store consignment.

Where else can we find you?

You can shop our exclusive collection for Hallmark Mahogany at

https://shop.mahogany.com/black-owned-brands.html